ROLE DESCRIPTION

Location: Levittown, PA

The Business Technology Support Specialist is focused on supporting internal employees with issues stemming from our technology systems. Technology Specialists have a deep understanding of many technologies, such as servers, networking, JAMF, Lenel System, office phone systems, desktop computers, laptop computers, iPads, iPhones, printers, copiers, video conferencing systems and more.

Essential Duties and Responsibilities:

  • Provides internal technological and trouble-shooting support for employees’ technology-related inquiries
  • Diagnoses problems and implements solutions to complete tasks
  • Configures and tests mobile technology kits, contact center technology systems, and office technology systems
  • Must be able to sit at a desk and speak on the phone for eight hours per day.
  • Must be able to physically move equipment and set up in various offices.
  • Must be able to install computer cable requiring reaching and bending.
  • Other as assigned by Management.

Salary and Benefits:

  • Full medical, dental, life and disability insurance plans that can be tailored to your specific needs and the needs of your family
  • A competitive 401(k) retirement savings program matched by Power
  • Competitive salary
  • All the tech you need - We'll pay for whatever hardware and software you need to work and make sure you're regularly upgraded to the latest versions
  • Personal development - Personal development books, courses, & conferences.
  • Paid parental leave - When the time comes to welcome a new member of the family, we offer paid parental leave.
  • 3 events per year focused on internal development and improvement.

APPLY NOW

Max file size 10 MB.